Ticket ID: 26571
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Creation Date: 10/11/2023 4:15 PM
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Product: SiteKiosk Classic Windows
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Attachment: -
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TicketType: Support Request
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Version: 9.9.6466
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Language: English
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Views: 2275
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Last Modification Date: 11/9/2023 12:14 PM
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Platform:
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Level: Closed
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Support Request: Browser Chromium Open or print PDF
We have a problem in Sitekiosk Browser Chrome, we can not open large pdf files (for example a pdf of 226 MB). When we click on the pdf link via sitekiosk with browser-Engine Chrome Browser, it takes a lot of time 2 to 3 minutes or more then everything stops and Sitekiosk automatically restarts to return to the home page, so the file never opens. In short we cannot open or download these files.
Without SiteKiosk running, in Windows the opening is done correctly by chrome or Edge.
can you please help us?