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Ticket Station
Ticket Station allows your customers to independently purchase pre-paid PIN codes at a ticket vending machine. Ticket Station is not a necessary requirement for running SiteCafe.
The benefits of this software at a glance:
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Installation on the same computer as SiteCafe Server
You can install Ticket Station on the same computer on which you installed SiteCafe Server.
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Automatic generation of PIN codes that equal the desired credit balance
Customers set the value of the pre-paid codes themselves by the amount they deposit. Ticket Station will then automatically generate a code that equals this amount. This will save you the trouble of generating and printing, for example, 1,000 PIN codes.
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Selling vouchers without the need for any staff
Since your customers create their own pre-paid PIN code using the ticket station, you will need fewer staff. Another advantage: since your staff is not involved in the billing process, your accounts will always be correct at the end of the day.
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Installation
The SiteCafe software package (version 2.0 or greater) contains the installers for
SiteCafe Server, the
MyPublicHotSpot, and
Ticket Station. Start by installing SiteCafe Server on the designated computer/server. If possible, install Ticket Station on the same computer.
Running Ticket Station requires at least one payment device supported by SiteKiosk, e.g. the emp800 coin acceptor, and a printer/receipt printer. Your customers can use
coins,
bills or their
credit card to acquire a credit balance.
Using a lockable steel enclosure including coin acceptor which hides the SiteCafe Server computer completely out of sight will protect your investment. Your customers can insert coins into the coin acceptor and generate the code using the mouse (or keyboard). Other, more sophisticated solutions, e.g. touchscreen terminal including receipt printer will work as well.
Fig.: TicketStation with enclosure
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Configuration
Use the Ticket Station configuration tool to adjust any necessary basic settings.
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Fig.: Configuring TicketStation
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Fig.: Charging options
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Ticket Station's mode of operation
Your guests can use TicketStation to easily create and print out their own pre-paid PIN codes.
Customers simply deposit the desired amount using the payment device connected to TicketStation. You can also pre-define a minimum amount that your customers will have to deposit. As soon as the customer presses (touchscreen) or clicks on (mouse) "Create code", a request for a corresponding pre-paid PIN code with a value equal to the amount provided will be submitted to the SiteCafe server before TicketStation prints out a corresponding voucher.
With the help of this voucher, your customers will then be able to use SiteKiosk Client or MyPublicHotSpot Client.
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You as the operator can adjust the layout/design of this Start Page as well as the ticket layout using this configuration tool.
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Fig.: View ticket and pre-paid PIN code
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Frequently asked questions:
Question:
Can I use Ticket Station in combination with a regular printer?
Answer:
While you can use any Windows-compatible printer in combination with Ticket Station, we recommend that you use a receipt printer.
Question:
Can I allow payments by coin and bill at the same time?
Answer:
Yes, you can offer up to two different methods of payment.
Question:
Can Ticket Station return change?
Answer:
No, users can deposit amounts until they reach the desired credit balance. The credit balance is transferred completely to the code. For this reason, there will be no change.
For more information, log on to our
Support Center.